Our Promise's To You

Although we do manage to trace the resting place of the majority of babies we are asked to find, some babies or a record of some babies are much harder to locate, but not impossible,

There is however always an explanation.when a record of a baby can not be found - there is no such thing as a missing baby.

Our promise's to you are as follow:

• We will not say that we will help you, then expect you to search yourself.

• We will not give up on any baby after one phone call or email.

• We do not make one phone call and then blame everyone and everything else, .because we haven't traced the baby straight away.

• We will not make things up, when we don't know - We find out.

• We will always explain what has happened to your baby with honesty, transparency. and with the real truth, not an exaggerated or made up version of the truth.

• We will never treat you or your baby as a commodity - We will always be respectful to you and your baby.

• We will speak to one hundred people, make one hundred calls and write one hundred emails, if needed.

We have a saying at Brief Lives - Remembered, which is: "No Stone Unturned".